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My Portfolio
AI-Powered Technical Support Agent Simulation
​An AI-driven training simulation that turns tech support call center training into an interactive, voice-responsive experience. Built with Storyline 360 and custom JavaScript to deliver real-time coaching, adaptive feedback, and measurable skill growth.
Café Academy: The Barista's Essential Skills
A gamified, interactive training simulation that reimagines barista onboarding through short, challenge-based practice. Built in Storyline 360 to boost recipe mastery, POS navigation, and speed of service.
​Understanding AI Governance: A Visual Learning Experience
I created the AIGP Study Guide Series to make AI governance simple by bridging the gap for non-technical learners through clear explanations, thoughtful visuals, and accessible, confidence-building lessons.
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